Flow by tiqs is a platform that gives organisations, businesses and brands the opportunity to create a highly structured and an efficient interaction for ordering, purchasing and payment for tangible goods, food and digital goods. Data of the purchasers and visitors is used to contact the visitors and purchasers with their consent. Target groups are created and facilitated, with targeted campaigns, hence offering sponsors and providing unique promotions.
2. SITE ACCESS. You agree that you will not engage in any unauthorized activity on behalf of a third party such as merchants, and other organizers and not duplicate, download and publish to distribute the content of the web site without a license unless specific permission is granted to you only for purposes of processing of purchase. The entire content of this website is a property of the Company.
National legislation and the services we provide require us to collect some of your personal data for purposes of handling any particular (financial) transaction. With respect to your privacy, we use least of personal data only for purposes of the business activity as authorized by you. We will not sell or rent your personal data to third parties nor will we give access to personal data without your authorized consent. However, as described in more detail in Part C below, there are limited circumstances in which some of your personal data will be shared with third parties, under strict restrictions subject to your consent and for purposes of processing the service by the Company.
This statement regarding the privacy of the personally identifiable information you provide online to Tiqs B.V. covers six key areas: (A) Background, (B) Information We Collect, (C) Use and Disclosure of Information, (D) Safety of Information, (E) Access to and Modifying your Information, and (F) Contact Us.
When you are required to register to use or access the Site or Service, you must complete the process by providing the complete and accurate information requested. You will be responsible for giving inaccurate and incomplete information. You are entirely responsible for maintaining the confidentiality of your own information as well. You may not use the account, username, or password of someone else at any time and represent yourself to be a third party. You agree to notify Company immediately on any unauthorized use of your account, user name and critical store biographic information, which forms part of the embedded data capable of being separated. Company shall not be liable for any loss that you incur as a result of someone else using your information, either with or without your knowledge. You may be held liable for any losses incurred by Company, its affiliates, officers, directors, employees, consultants, agents, and representatives due to someone else’s use of your account with your permission if the factual circumstances require it.
3.1 WE COLLECT THE FOLLOWING TYPES OF DATA / MODE AND PLACE OF PROCESSING THE DATA
3.1.1 The Information We Collect, Required information:
To fully process a transaction and/or usage via the Tiqs B.V. software platform we can ask you for the following personal information: name, surname, address, zip code, city and country, email address, telephone number, gender and date of birth. This information and requirement are necessary for completion and integrity of the transaction and/or service provided.
Among the types of Personal, including biographic data collected, tiqs Company web site collects, by itself or through third parties the following information as well, City, Email addresses, First Name, Last Name, Phone Number(s), Country, ZIP / Postal code, Gender, Age, Username, Password, Company name and related information. Other Personal Data where utilized is explained through the fabric of the web site. The Personal Data may be freely provided by the User, or collected through the Site, during processing of transactions and/or service, by using different products of the Company, data authorised by You and/or third party’s. The data collected are Cookies, from other tracking tools, through the Tiqs web site or by the owners of third party Company’s.
Our use of “Cookies”. “Cookies” are small files of data that you have on your computer and allow us to recognise you when you return to our site using the same device and browser. Cookies enable us to collect information about the use of our services and to improve and adapt our service to the needs of our visitors and their devices.
Data collected is through Users who mark their designated preferences, for the sole purpose of providing the service required by the User. You are responsible regarding giving your own Personal Data to third parties and give your consent for the personal data obtained, published or shared through this Site and confirm that the data can be provided by your and representing third parties. We need to collect this data for the following reasons: in order to correspond with you about the status of your transaction, to send you the digital goods you requested, to get in touch with you in the event there is a problem with your order or with the merchant and/or affiliate and to determine whether the purchasing person eligible to be allowed to purchase and/or make use of the service. To contact you strictly for these purposes and not for any other purposes perse.
3.2 Additional information
3.2.1. Use and Disclosure of Information
Internal use: We collect, store and process your personal information on our own servers in the Netherlands. We use the information we collect about you in order to (a) provide our services and process your transactions, (b) to provide customer service, and (c) to improve our services on behalf of the Merchant and/or affiliate. We only give our employees who need the information to offer our service to you access and under these circumstances and not otherwise
3.2.2 Disclosure to third parties.
Tiqs B.V. will not share your personal data with third parties, except to: Payment Service Providers as necessary to complete the integrity of transaction as mentioned below and through other required payment processors.
● PayPal (Europe) Sarl & Cie, SCA
As described below and as described in the following limited circumstances. These third parties are limited by law or by contract from using the information for secondary purposes other than for which the information is shared and authorized by the purchaser. Tiqs B.V. is entitled to share your personal information with the following parties:
- Financial institutions required for processing your payment (the PSP’s);
- Fulfillment by others, such as for purposes of postal fulfillment which require data corresponding to address data and mobile fulfillment which require data corresponding to mobile phone numbers;
3.3 MODE AND PLACE OF PROCESSING THE DATA
3.4 Retention time
For purposes of brevity of convenience and clarity, the Data is kept for the time necessary to provide the service requested by the User and as described for the purposes of these terms and conditions. You as a User can always request that the Data Controller suspend or remove the data to our Data Protection Offices (DPO@tiqs.com)
3.5 FACEBOOK PERMISSIONS ASKED BY THIS APPLICATION
3.5.1 Basic information
For purposes of brevity of convenience and clarity, by default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available
Provides access to the User’s primary email address.
3.6 THE PROCESSING OF PERSONAL DATA
Personal Data is collected for the following purposes and using the following services:
The services contained in this section enable us to monitor and analyze web traffic and can be used to keep track of User behavior as authorized by your and third parties.
3.6.2 Google Analytics (Google Inc.)
3.6.3 Google Tag Manager (Google Inc.)
3.7 Information Security
Tiqs B.V. is committed to processing your personal information in accordance with required security standards. As noted above we restrict access of your personal information to employees who need the information to offer our service to you and we maintain physical, electronic and procedural safeguards that comply with the European laws and regulations to guard your personal information. We regularly test our security systems, including but not limited to, our security standard PCI DSS (Payment Card Industry Data Security Standard).
The security of your information at Tiqs B.V. is also protected through your Tiqs B.V. password and you should not share your password with other under any circumstances to maintain the privacy of your own personal account and related information. We will never ask you to send us your password or any other sensitive information to our e-mail address, although we might ask you to enter this information on the website of Tiqs B.V. All transactions of personal information, both for you and for others, happen via a secure channels (SSL protocols). We urge you to check the authenticity of the certificates to ensure safety of the connection to our servers with respect on ongoing transactions.
3.7.1 Access to and Modifying your Information
You can evaluate the personal information that you provide to us yourself and apply any desired change on your information, or to the settings of your Tiqs B.V. account at any time by logging into your account on the Tiqs B.V. website and changing your preferences on the Profile Page at all times.
If you wish to know what Tiqs B.V. has collected about you or you wish to change data that you cannot change yourself in your account, you can send and email to DPO@Tiqs.com Tiqs B.V. will provide you with the information within four (4) weeks and a status update at the earliest
3.7.2 Contact Us
2331 BB Leiden
4. COMPLIANCE WITH INTELLECTUAL PROPERTY LAWS.
When accessing the Site or using the Service, you agree to obey the law and to respect the intellectual property rights of others. Your use of the Service and the Site is at all times governed by and subject to laws regarding copyright ownership and use of intellectual property. You agree not to upload, download, display, perform, transmit, or otherwise distribute any information or content (collectively, Content) in violation of Company’s or any third party’s copyrights, trademarks, or other intellectual property or proprietary rights. You agree to abide by laws regarding copyright ownership and use of intellectual property, and you shall be solely responsible for any violations of any relevant laws and for any infringements of company’s or third party rights caused by any Content you provide or transmit, or that is provided or transmitted using your User ID. The burden of proving that any Content does not violate any laws or third party rights rests solely with you.
5. INAPPROPRIATE CONTENT.
6. COPYRIGHT INFRINGEMENT.
Company has in place certain legally mandated procedures regarding allegations of copyright infringement occurring on the Site or with the Service. Company has adopted a policy that provides for the immediate suspension and/or termination of any Site or Service user who is found to have infringed on the rights of Company or of a third party, or otherwise violated any intellectual property laws or regulations. Company’s policy is to investigate any allegations of copyright infringement brought to its attention. If you have evidence, know, or have a good faith belief that your rights or the rights of a third party have been violated and you want Company to delete, edit, or disable the material in question, you must provide Company with all of the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (c) identification of the material that is claimed to be infringed or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Company to locate the material; (d) information reasonably sufficient to permit Company to contact you, such as an address, telephone number, and if available, an electronic mail address at which you may be contacted; (e) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. For this notification to be effective, you must provide it to Company’s designated agent at:
Manager of Website Affairs and DPO (“Data Privacy Officer”)
7. ALLEGED VIOLATIONS.
8. NO WARRANTIES.
COMPANY HEREBY DISCLAIMS ALL WARRANTIES. COMPANY IS MAKING THE SITE AVAILABLE AS IS WITHOUT WARRANTY OF ANY KIND. YOU ASSUME THE RISK OF ANY AND ALL DAMAGE OR LOSS FROM USE OF, OR INABILITY TO USE, THE SITE OR THE SERVICE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SITE, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. COMPANY DOES NOT WARRANT THAT THE SITE OR THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SITE OR THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
9. LIMITED LIABILITY.
IN NO EVENT SHALL COMPANY BE LIABLE FOR DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR LOST DATA, REGARDLESS OF THE FORESEEABILITY OF THOSE DAMAGES) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR ANY OTHER MATERIALS OR SERVICES PROVIDED TO YOU BY COMPANY. This limitation shall apply regardless of whether the damages arise out of breach of contract, tort, or any other legal theory or form of action.
10. AFFILIATED SITES AND THIRD PARTY CONTENT.
Company has no control over, and no liability for any third party websites or materials. Company works with a number of partners and affiliates whose Internet sites may be linked with the Site. Because neither Company nor the Site has control over the content and performance of these partner and affiliate sites, Company makes no guarantees about the accuracy, currency, content, or quality of the information provided by such sites, and Company assumes no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful content that may reside on those sites.
11. PROHIBITED USES.
Company imposes certain restrictions on your permissible use of the Site and the Service. You are prohibited from violating or attempting to violate any security features of the Site or Service, including, without limitation, (a) accessing content or data not intended for you, or logging onto a server or account that you are not authorised to access; (b) attempting to probe, scan, or test the vulnerability of the Service, the Site, or any associated system or network, or to breach security or authentication measures without proper authorization; (c) interfering or attempting to interfere with service to any user, host, or network, including, without limitation, by means of submitting a virus to the Site or Service, overloading, flooding, spamming, mail bombing, or crashing; (d) using the Site or Service to send unsolicited e-mail, including, without limitation, promotions, or advertisements for products or services; (e) forging any TCP/IP packet header or any part of the header information in any e-mail or in any posting using the Service; or (f) attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by Company in providing the Site or Service. Any violation of system or network security may subject you to civil and/or criminal liability.
13. GOVERNING LAW.
14. Mediation/ Arbitration/ Litigation.
All disputes between the parties will be mediated to the fullest extent unless litigation form an essential part of the claim which needs to be adjudicated and the dispute cannot be resolved through Mediation first and then an arbitration process.
15. SEVERABILITY; WAIVER.
16. NO LICENSE.
Nothing contained on the Site should be understood as granting you a license to use any of the trademarks, service marks, or logos owned by Company or by any third party.
18. ENTIRE AGREEMENT.
This Agreement shall serve as the entire Agreement between You and Company.